The Bloomsbury Handbook of Service Design
| By: | Lara de S. Penin, Alison Prendiville and Daniela Sangiorgi |
| Publisher: | Bloomsbury UK |
| Print ISBN: | 9781350330283 |
| eText ISBN: | 9781350330306 |
| Edition: | 1 |
| Format: | Reflowable |
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